FAQs & Tips
Commonly Asked Questions
Here you’ll find answers to our most common questions like “how hot are your infrared classes?”, “can I swap my reservation?”, and “when will my Zoom link arrive?”
We’ve got you. 🤍
Don’t see your question here? That’s what our Happiness Team is for. Reach out anytime—we’re always happy to help.
P.S. Members, don’t forget your dedicated page with FAQs, monthly treats, early access, and small surprises to make your practice feel extra cared for.
Debra & Corinna , Flow’s Happiness Team
FAQ’s
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The best way to experience what makes Flow so special is with our New Member Special.
No strings attached — just an incredible lineup of amazing classes and a warm, uplifting community. -
Just wear comfy, non restrictive clothes that are easy to move and breathe in. We have complimentary mats & towels, a filtered water cooler if you want to bring your water bottle, and free use of all of our props. And you can enjoy a complimentary cup of tea and our famous animal crackers after class!
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With your Flow account, you can easily book or cancel classes, check the schedule, manage your passes, and more—all in one place.
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Head to our online schedule, log in under “My Account,” and hit “Book” for any class you want to join. If a class is full, just hop on the waitlist — we’ll let you know automatically if a spot opens up!
💡 Booking Made Simple:
Download the Flow App or text “book” to (202) 462-3569
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Drop in spots are available but we highly recommend online reservations to ensure your space, as most of our classes get filled quickly.
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We encourage you to arrive 10-15 minutes before your scheduled class to give yourself some un-rushed time to check-in, relax, and connect with the Flow community. 😊😊
If you’re running late and have a reservation, no worries! We’ll hold your reservation for up to 10 minutes after class starts. At that time – to reduce the chance of injury, and to avoid disrupting fellow students – we do not allow additional late entry. Instead, our staff will be happy to help you find and book another class.
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If you can't keep a class reservation (we hope you can!) no worries.
Reservations can be canceled free of charge 2+ hours before any class as this will offer enough time for other students to make use of the available class space. You can cancel your reservations online quickly & easily… Simply login to your online schedule and click “Cancel” for any reserved classes you can’t keep.
Avoid a Cancellation Fee: If you don’t show up for a class AND don’t cancel the reservation (aka “No-Show”) that spot will go unused. Accordingly, for No-Shows we charge the full price of a current drop-in pass. If you’re able to cancel a reservation less than 2 hours before class (aka “Late Cancel”), we can still try to offer that spot to a waitlisted student. The associated charge for a Late Cancel will be $10 less than the price of a current drop-in pass.
(Courtesy Fee Waiver for Flow Members: We know that sometimes "life happens". If you have an unlimited monthly or yearly membership at Flow, these cancellation fees will be waived for one No-Show or Late Cancel each calendar month.)
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Some of Flow’s more popular classes can sell out. If they do, we offer two waitlist options…
Online Waitlists. If it’s 30+ minutes before class start time, you can join an online waitlist directly from Flow's online schedule. Be sure to review our online waitlist policies and procedures first - to ensure you’re set up properly to make and manage your waitlist reservations and receive the associated text notifications. Once you're set up there, simply follow the waitlist prompts when you reserve in a sold-out class.
In-Studio Waitlists. If you’ve not gotten in from an online waitlist, you are welcome to come in-person to the studio 15 minutes before class to join an in-studio waitlist. In-studio waitlists are first-come-first-served, based on guests’ arrival time at the studio. Only reservations that are canceled before class will be offered to the in-studio waitlist. At class start time, no additional waitlist spots will be offered, because we hold reservations for limited late entry for reserved guests. (Please see our Late Entry FAQ for more details.)
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Need help with your membership? We’ve got you! Explore our helpful links and get all your questions answered here!
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Flow’s got you covered — join us in-studio, outdoors, or livestream from home!
In-Studio: 1508 14th St NW (above Chipotle and Nail Saloon) and 1450 P St NW (next to Whole Foods, above Glow Bar)
Outdoors: House of the Temple, 1733 16th St NW (during seasonal weather)
Online: Your Zoom link will land in your inbox automatically before class starts.
The National Cathedral: We host special class series every year!
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Forgot your mat or towel? No problem!
We offer high-quality Manduka mats and towels at no charge, or you’re welcome to bring your own.
For heated classes, a towel is strongly recommended for a safe, slip-free experience. -
You can join your favorite Flow teachers anytime, anywhere via zoom. Join the live class or catch the recording good for 72 hours after class.
How to reserve your online classes:
Reserve up to 1 minute before class.
Check your inbox (or spam/promotions) for your link.
Can’t make it live? You’ll get a 72-hour replay after class!
Flow Members also have access to our full on-demand video library, free with your unlimited membership!
✨ Visit flowyogacenter.com/videos
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Whatever your mood, there’s a Flow class for you!
Explore our Class Styles Guide for everything from high-energy power flows to grounding yin and sound baths. -
Our Warm & Hot classes are heated with state-of-the-art infrared panels — providing clean, radiant warmth that supports flexibility, circulation, and deep relaxation.
Warm: Mid 80s °F
Hot: Upper 80s to low 90s °F
Bring or borrow a towel for best traction. Classes are labeled “WARM” or “HOT” on our schedule. 🔥
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Yoga’s more fun with friends! Unlimited Flow members get one guest pass every month! Plus, you can share your class packs or join with a friend to save on membership.
💛 Request your guest pass or share the love
Need help?
Email happiness@flowyogacenter.com -
All members get access to our huge video library so they can practice with their favorite teachers anytime, anywhere! Down load the app for quick access!
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Let your teacher know before class if you have any injuries or health concerns — we’ll make sure you can modify your practice safely.
In-person: Arrive early to chat with your teacher or our front desk team.
Online: Message us in the Zoom chat or email happiness@flowyogacenter.com
✨ Always honor your intuition — yoga should never hurt or feel competitive.
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Yes! Members enjoy exclusive discounts on our 5-Star Rated Yoga Teacher Training programs.
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We believe yoga helps us care for ourselves and our community.
Flow is proud to:Classify teachers as employees (not contractors).
Operate an eco-friendly studio (winner of DC’s Mayor’s Award for Environmental Excellence).
Offer free & discounted community classes, training scholarships, and non-profit partnerships that expand access to yoga and mindfulness.
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Enjoy a monthly newsletter which shares fun things happening at the studio, tea party dates, free classes, coupons and more!