Senior Facilities Manager

To Apply: Please send an email before October 1st with the subject line “Sr. Facilities Manager” along with your resume and a cover letter to No phone calls please.

About Flow

Since Flow Yoga Center’s humble beginnings in 2004, we’ve had two primary goals: 1) create a warm and uplifting space for people to gather in community, support one another and explore the depths of a modern-day yoga practice, and 2) create an authentic home for the DC area’s most beloved and experienced yoga teachers. Today, we host nearly 80 classes/week and serve over 1,500 weekly students in the heart of DC’s bustling Logan Circle neighborhood. You can learn more about Flow here.

About The Job

Flow’s Senior Facilities Manager is the lead care-giver for Flow’s physical home! S/he ensures that Flow’s facilities are warm/welcoming/beautiful, clean, well-organized, fully operational, secure and supportive of our community’s wellness goals. To support this, s/he will help equip and inspire our staff family to collaborate in facilities care-giving, complete rudimentary maintenance work directly and manage contractors for more complex projects. S/he will also manage vendors and contractors to support all Flow facilities management goals.

This is a part or full-time, at-will, FLSA-exempt management position.

Job Responsibilities

  • manage studio repair & maintenance (emergency and pro-active upkeep)

  • manage studio feng-shui to create a warm, welcoming atmosphere while remaining clutter-free and organized

  • manage studio plant care

  • manage studio cleaning including physical space, as well as all props (blankets/mats/towels, etc)

  • manage inventorying & ordering of all studio supplies

  • manage IT and AV equipment

  • manage cash accounting and deposits

  • collaborate with and support Flow’s COO on all facilities-related projects (repairs, upgrades, construction, equipment management, etc.)

  • collaborate with Flow's Senior Management team on all major Flow initiatives (e.g. management of our Promptcare response system, helping to define, refine and implement fundamental studio policies, procedures, and strategies; renovating existing location(s); expanding to new location(s), etc.)

  • manage Flow’s front desk on scheduled (and subbed) shift. In this role, serve as the "person in charge" of studio operations: manage staff and use independent judgment to interpret and implement all studio policies/procedures, create the warm/welcoming smooth-sailing experience for all members of the Flow community (guests, teachers and staff).

Job-holder Qualities

  • a passion for service – esp. as it relates to caring for the well-being of others

  • mastery of “soft-skills”

    • high EQ

    • warm/welcoming/glass-half-full personality

    • an extroverted, people-person who leads with grace and enthusiasm

    • expert in the the art of “holding a line with sunshine” (i.e. balancing firmness with kindness)

  • a natural team-player - comfortable managing “up” and working collegially with colleagues and direct reports. Knows when to go with the flow and how/when to disagree constructively.

  • detail and service oriented - has instincts to see what needs TLC (that others might miss) and a natural inclination to deliver the needed TLC.

  • hard-working/self-starter/takes initiative/roll sleeves up to get the job done.

  • exceptional follow-through skills

  • exceptional reliability

  • thrives in a fast-paced environment - comfortable multi-tasking and working efficiently

  • exemplifies work-life balance

Job-holder Qualifications (required)

  • experience, aptitude and comfort with rudimentary plumbing, electric, carpentry, handy-person work, IT and AV (no expertise necessary. just a gung-ho DIY spirit, comfort managing the basics and wisdom to know when to call in the experts.) ;)

  • experience with contractor management

  • experience with supply management (inventorying, ordering, stocking/organizing)

  • savvy shopper - proven experience and ability to price-shop online, balance quality and cost, stay within a budget, etc.

  • at least 1 year of guest service experience

  • at least 1 year of people and/or team management experience

  • demonstrable leadership experience - with proven ability to anticipate and respond to needs proactively, work independently, and problem-solve constructively

  • excellent written & verbal communications skills

  • highly organized with a superb attention to detail

    • familiar with “Getting Things Done” task management or similar

    • uses an online task management system

    • uses an online calendar

    • zero inbox

Job-holder Qualifications (preferred)

  • a passion for yoga and a regular yoga practice

  • tech savvy - expertise with all things Google, MS Office, Slack, etc.

  • proficiency with MindBody Online

  • work experience at Flow Yoga Center

  • experience managing a yoga studio

Job Hours

  • 20 regularly-scheduled hours/week (specific times/days TBD)

    • 10-15 hrs/week managing Flow’s front desk

    • 5-10 hrs/week for project/administrative work - esp. to manage repair/maintenance

  • flexibility to take on more hours as needed

  • flexibility to work some early mornings, evenings, and weekends

Salary & Benefits

  • salary - a competitive facilities manager salary commensurate with skills and experience

  • paid time off - accrued as follows…

    • 20 PTO hours/qtr (80 hours/year) - for employees working 20-29 work hrs/week

    • 30 PTO hours/qtr (120 hours/year) - for employees working 30-35 work hrs/week

    • 40 PTO hours/qtr (160 hours/year) - for employees working 36-40 work hrs/week

      Any hours not used in given quarter will be rolled over to the next quarter, and any hours not used in a given year will be rolled over to the next year.

  • healthcare plan - For employees working 30+ hours/week only. We currently have two options: 1) a PPO plan via where we pay for 50% of premiums. Employee contributions are deducted pre-tax by our payroll company. 2) 50% coverage for staffer's individual healthcare plan premiums (up to $100.00/month)

  • 401k retirement plan After one year of service, for employees working 20+ hours/week. We currently match up to 4% of employee's voluntary contributions.

  • unlimited free yoga classes at Flow

  • 15% discounts on designated workshops by Flow teachers

  • 20% discounts on full-priced retail sold at Flow

  • social and educational events (for the Flow staff family).

  • a relaxed and dynamic work environment (e.g. no shoes necessary, committed yogi/yogini work colleagues, work that brightens our world – one human being at a time.) ;)

We're also always looking for great folks to join our team of managers and karma yogis

Flow Yoga Center is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, personal appearance, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, or liability for service in the Armed forces of the United States.