Below are tips to acquaint you with our studios. Please feel free to contact us for any additional information.
We invite you to remove your shoes upon entering the studio to start the process of unwinding and to help us provide a clean space. For practice, we recommend wearing any comfortable clothing that won't restrict your movement.
Food & Drink
Please help yourself to complimentary tea and treats. All of our sinks offer filtered water. We refrain from using paper and plastic as an effort to reduce waste. We encourage you not to eat at least 2 hours before your class as practicing on an empty stomach will offer a more comfortable and clarifying experience. With exception of water, please keep food and beverages out of the studios.
Our classes marked "heated" require a towel. The temperature ranges from 85-95 degrees and the room will be heated mindfully according to the season and teachers discretion. Be prepared to sweat! Fresh water is nearby in our filtered fountains.
We invite you to give yourself a break from the constant demands of electronics. As a courtesy to the Flow community, and to maintain a sacred practice space, we also ask that all electronics be silenced or turned off in classrooms, and that any necessary phone conversations take place in our lounge.
Mat & Towel Rental
Yoga mats are $2 and towels are $2 to rent. If you tend to sweat during practice, please bring a towel to class as having one will help prevent the floor from getting slippery. Towels are required for all of our heated classes.
Place your personal belongings (especially your wallet, keys, phone, laptop, etc) on the studio shelves. Flow is not responsible for lost or stolen items. We do not provide lockers.
Honor Your Insticts
Always let your teacher know if you have any injuries or special health conditions. Most importantly, always listen to your body and intuition! Do not push yourself beyond the point of comfort and into pain. Yoga is not a competitive practice - it's a practice intended to make you your best self.
While walk-ins are accepted, we highly encourage students to make an online reservation as classes tend to fill up quickly - especially after 5pm, Monday through Friday and on the weekends. Click here to visit our online reservation system.
If your desired class is booked online, you're able to add yourself to the online waitlist. If and when a spot becomes available, you'll be reserved automatically, charged for the class and notified via email up to 30 minutes prior to start time. If you haven't received an email confirmation that you've been added to the class up to 30 minutes prior to start time, you're welcome to come to Flow in person and add your name to the in-studio waitlist. If and when additional spots open up, they're offered on a first-come-first-served basis.
We encourage you to arrive 10-15 minutes prior to class start time to give yourself some un-rushed time to check-in and get settled. We invite you to relax in our lounge and treat yourself some complimentary tea before and after class. To keep any reservations you've made, though, please be sure to check-in at our front desk at least 5 minutes before class start time.
We will hold reservations up until 5 minutes before class start time. After this time, if there's a waitlist for a full class, your reservation may be "gifted" to a fellow yogi/yogini who's waiting. For all other classes, in order to maintain a sacred classroom space, avoid disruption and reduce the likelihood of injury, we cannot always accept late arrivals and will not allow entry 10 minutes after a class begins.
Reservations for all classes must be canceled at least 2 hours prior to the start of class time in order to avoid charges. You may cancel your reservation online by logging into our reservation system, clicking "My Schedule" followed by "Cancel" for any reserved classes you can't make. You can also cancel by calling (202) 462-3569. If we don’t answer the phone, leave a message with your name and class time - we'll take care of the rest.
Event & Workshop Cancellations
Reservations for all events and workshops must be canceled at least 48 hours prior to the scheduled start time in order to receive a refund. Refunds are issued as a credit to your Flow Yoga Center account (minus a $5 transaction fee), which can be used toward any future Flow purchases. If we receive your cancellation within 48 hours of the event or workshop, we cannot issue you a refund unless we are able to fill your space with someone from the waiting list. Event and workshop reservations are non-refundable and non-transferable. Therefore, if you're unable to attend an event or workshop, you unfortunately cannot give your reservation to a friend.
We know that "life happens". So, up to 3 times per month, don't worry if you forget to show up for a reservation, or can't cancel more than 2 hours before class. But, as a courtesy to the larger Flow community, if you have 4 or more misses in a month, we'll temporarily "freeze" your ability to pre-reserve for classes (for 2 weeks), and remove your current class reservations. We hope and trust that you understand the rationale for this step -- which is simply to ensure that "available" class spots are, in fact, made available to guests of Flow who could use them.
Our passes no longer expire after 3 months. To take off the time pressure (who needs more of that) our 1, 3, 5 and 10-class passes are now all good for a full year! If you purchased one of these passes before we made this change and your pass expires in less than a year , please just let us know and we'll happily extend your pass for the full year. If you have an expired pass that's older than one year, we regret that we can't extend it further.